Associate – Client Experience in Kodaikanal – Freshers

Job description

We are at Delhivery hiring an Associate (Graduate Fresher) to up bound Experience of our clients in Kodaikanal , ideal candidate should be graduated from any stream and ready to work in leading logistic industry.

Role: Associate

Department: Client Relationship

Industry: Courier / Logistics

Salary: INR 15000 – 25000 per month

Location : At Nearby center Kodaikanal

Education: Graduation and Above

Note: FRESHERS CAN ALSO APPLY

Who can apply Delhivery Associate Career ?
• Anyone with graduate degree
• Fresher with all marksheet of education
• Aware with area codes of Kodaikanal Tamil Nadu.
• Basic Knowledge of use of computer
• Good communication skill
• Bit exposer handling of team
• If local from Kodaikanal will get first choice
• If having some experience with cold calling will get advantage at a time of interview.

Key Responsibilities at Delhivery:
• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations
• Resolving {area[1]} Kodaikanal clients daily operational issues within the given SLAs
• Analyzing key lanes performance of first & last mile operation
• Monitoring speed of delivery, volume & root cause of fluctuation
• Collaborate with internal stakeholders to maintain and increase performance of client accounts
• Designing SOP, mapping and freezing requirements and providing best solutions to the business
• Sharing inputs over network expansion considering competitor presence & their strategy
• Should be ready to relocate to Kodaikanal if needed.

Job Category: Associate
Job Type: Full Time
Job Location: kodaikanal

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